We hereby invite you to register for the third seminar of the 2018 series of seminars on ‘Business Decision Making in a world of Uncertainty, Ambiguity and Complexity’:
‘Trust the Process: Decision Making by Top Management’
Date: Wednesday March 28, 2018
Venue: FHR School of Management
Fee: SRD 600 (reader with PP slides & reference articles, snacks and lunch).
Lecturer: Dr. Roel Meijers
Top management -executives, directors, senior managers- is mostly confronted with complex issues. They have to decide on answers to difficult questions regarding the future and continuity of the organisation. Decisions about investments, optimisation of processes, product development, acquisitions, expansions to new markets etc. Often a decision impacts many stakeholders, suppliers, clients, employees, societies, who might have a different view on the issue and who's interests have to be taken into account. Sometimes senior management can frame decisions as 'simply' a choice between A and B. More often we know that the issue is complex and that there are multiple perspectives on the issue. As a consequence, there are multiple possible answers. That makes the issue "wicked" and decision making difficult.
A lot of factors are influencing: the capabilities and psychology of the decision making team, the risk of group-think, the nature of the issue, the availability of information etc. The key thing however is the decision making process itself. How is the process organised and structured? A framework for decision making can be of great help to structure and rationalize the process. It cannot guarantee that only right decisions are made, but it helps to make the decision making process transparent and fact based. In this seminar such a framework will be presented and demonstrated, including some pragmatic tools. The framework can be used at multiple organisational levels. Participants might use the framework (and instruments) in their own organisational context to improve decision making in their team after the seminar.
The objective of this seminar is to provide participants insight in the nature of multi-disciplinary decision making and help to understand the nature of complex problem solving.
Topics to be discussed:
• The nature of decision making; content, process and context
• Top management decisions: solving and managing wicked problems
• Solving todays issues in a long term strategic perspective
• Preparing for execution: from decision to realisation and implementation
• A 4 step framework for handling wicked problems
• Changing business environments: the digital transformation and disruptive businesses
• Decision making in Public and Private context
• Closed and open decision making processes
For more information: firstname.lastname@example.org